tag:blogger.com,1999:blog-3975322463843651304.post7166233877530656539..comments2023-03-23T08:40:43.352-04:00Comments on Dewey B Strategic: PLL Summit Keynote: Susan Hackett Delivers A New Vision - Clients Who Want Value Should Demand That Librarians Get "A Seat at the Table" Jean P. O'Grady, J.D. M.L.S.http://www.blogger.com/profile/05897454471006756122noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-3975322463843651304.post-85327485919233800282014-07-22T13:52:08.610-04:002014-07-22T13:52:08.610-04:00This is an excellent point. I don't recall thi...This is an excellent point. I don't recall this specific question being asked. But you are right, many agreements specifically don't allow firms to bill for research time spent by the most efficient and highly qualified researchers in the organization. Perhaps this public discussion will help reverse that trend. But your comment will definitely inspire me to write a new blogpost. Susan Hackett at one point suggested that the most important thing to focus on finding opportunities to deliver value and efficiency to clients - this would go beyond research to developing KM resources, templates and workflows.... enabling the efficiency of the entire client team... the entire organization!Jean P. O'Grady, J.D. M.L.S.https://www.blogger.com/profile/05897454471006756122noreply@blogger.comtag:blogger.com,1999:blog-3975322463843651304.post-30949351266663636672014-07-22T13:12:37.617-04:002014-07-22T13:12:37.617-04:00Did anyone ask this question of the in-house couns...Did anyone ask this question of the in-house counsel panel, and if yes, what was the response? Question: Retainer agreements now require that if the best person to perform a task at the most cost-effective level is not an attorney but, for example, a paralegal, then the paralegal should be used and billed accordingly. Yet the same agreement states categorically that there will be no cost reimbursement for librarian time, meaning skilled professional researcher time. If the librarian is the person best suited to the task of certain kinds of research, why would the company not be willing to pay for that time under their theory of best suited personnel perform the appropriate work?Anonymousnoreply@blogger.com