Susan Hackett, The CEO of Legal Executive Leadership kicked off the 2014 Private Law Libraries Summit with a bang. This year’s theme was “The Voice of the Client” and Hackett delivered a powerful message which focused on “Re-engineering the Role and Value of Private Law Librarian: Practical Strategies for Leadership in Serving Corporate Clients.”
|Susan Hackett Points the Way|
Photo (c) Bess Reynolds
We've Come A Long Way. I couldn't help but contemplate the trajectory which the Summit has taken since the first Summit in 2010. Although the theme of the first Summit was "Change as Opportunity," it was fear and bewilderment that fueled the discussions. By 2014 the Summit had moved information professionals from survival at the margins to front and center in the delivery of value to clients. Not only did we have Hackett the former Sr. VP and GC of the Association of Corporate Counsel delivering the keynote, but she was followed by a panel of In House Counsel who reinforced and validated Hackett's insights into the value librarians can bring to multi-disciplinary client support teams. It is time for information professionals to move from the shadows of administrative support to center stage with a seat at the client table and with a voice in the value and process improvement discussions.